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A review of technology acceptance by older adults

K. Chen, A.H.S. Chan

Gerontechnology 2011; 10(1):1-12 doi:


We present a review of empirical research on technology acceptance by older people based on 19 published studies, analyze the results, and evaluate findings and limitations. Research on technology usage and acceptance by older people has not yet given sufficient consideration to age-specific or age-related factors. We conclude that the technology acceptance model (TAM) is a useful model, but to better understand technology acceptance behavior of older people, additional variables are to be included, related to biophysical and psychosocial characteristics, abilities and problems experienced by older people.

Keywords: technology acceptance models; ageing; characteristics

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Gerontechnology (ISSN/EISSN 1569-1101 1569-111X) is the official journal of the International Society for Gerontechnology